If you still don’t see your device, you might have to reset it and set it up as a new device. You will see this to the right of Echo & Alexa. If you don’t see your device listed, go back to the Devices screen and select All Devices.

Then choose the Alexa device you want to connect to a new WiFi network.

You will see this in the top-right corner of your screen. You will see this in the bottom-right corner of your screen. Note: There are a lot of fake Alexa apps, so make sure you download the Alexa app from AMZN Mobile LLC. You can download the Alexa app on your smartphone or tablet from the Apple App Store and the Google Play Store. Finally, tap Change next to WiFi Network and enter the WiFi password for that network. Then select Echo & Alexa and choose the Alexa device you want to connect to a new WiFi network. To connect Alexa to a new WiFi network, open the Alexa app and tap Devices. How to Connect Alexa to a New WiFi Network With the App Then it is processed and sent back to your device over WiFi so Alexa can answer your question or fulfill your request. When you ask Alexa a question or use a voice command, an audio recording is sent to Amazon’s cloud over your WiFi network. Alexa devices need a WiFi connection to function properly.